Terms & Conditions


This website is operated by Parkers Aquatic Ltd. Throughout the site, the terms ‘we’, ‘us’ and ‘our’ refer to Parkers Aquatics. Our products and services are offered to you upon the condition of your acceptance of all terms, conditions and policies stated or referred to by hyperlink herein.

Please read these Terms and Conditions carefully before accessing or using our website. By accessing or using any part of this site, you agree to be bound by these Terms and Conditions. We reserve the right to update, change or replace any part of these Terms and Conditions by posting changes to our website. It is your responsibility to check this page periodically for changes.

Store Terms

By agreeing to these Terms and Conditions, you represent that you are at least 18 years old.

You agree not to reproduce, duplicate, copy, sell or exploit any of the content or services of this website (www.parkersaquatic.com).

Accuracy and Modification of Information

We are not responsible if information made available on this site is not accurate, complete or current. It is provided for reference purposes only and is to the best of our knowledge. For completely accurate, up to date product information we refer you to the website of the relevant manufacturer. The content of this site may be modified and updated at any time. We reserve the right to suspend or discontinue any product or service without notice.


Prices are subject to change and typographical error. You will be notified of any anomalies and consulted for consent before your order is accepted and processed. All prices displayed on this site are inclusive of VAT, where applicable.

Products and Orders

We have made every effort to represent all products in our web shop as accurately as possible. However, we cannot control the colour calibrations of computer monitors. Please be aware that there may be variations between what you see on screen and the physical product.

We reserve the right to refuse or limit any order that you place with us. In the event that we cancel or change an order we will attempt to notify you using the contact information submitted at checkout.

We reserve the right to limit or prohibit orders that, in our sole judgment, appear to be placed by dealers, resellers or distributors.


We are only able to accept payment in pounds sterling. We accept Visa, Mastercard, Visa Debit, Mastercard Debit, Maestro, JCB and Visa Electron. The total cost of your order is displayed at checkout and includes delivery charges, where applicable. Your order will only be considered accepted by us once your credit/debit card has been authorised. We accept no responsibility for any loss or damages arising from the disruption or cancellation of your order resulting from the refusal of funds from your card issuer or the incorrect input of payment or personal information at checkout. 

Cancelling Your Order, Returns and Refunds

To cancel an order before it has been dispatched, please notify us as soon as possible from the email address that was used to place the order. To cancel an order after it’s dispatch, please refer to our Returns and Refunds Policy. To view our Returns and Refund Policy in it’s entirety, please click here.


You agree to submit an accurate and complete address at checkout. If you need to amend your delivery address please contact us as soon as possible. To view our Delivery Policy in it’s entirety, please click here.


Your submission of personal information through this website is governed by our Privacy Policy. To view our Privacy Policy in it’s entirety, please click here.

Third Party Links

We are not responsible for examining or evaluating the content or accuracy of any third party websites that are referred to or hyperlinked on this site.

Comments, Feedback and Reviews

If you submit comments, feedback, proposals or reviews to us through any medium, you agree that we may, at any time, without restriction, edit, copy, publish, distribute or translate them. With regard to such communications we are under no obligation to a) maintain the confidence of the content [with the exception of personally identifying information] b) pay compensation/offer remuneration c) guarantee a response.

You agree that any comments or communications will not violate any right of any third-party, including copyright, trademark, privacy or other personal or proprietary right. You also agree that your comments will not contain any libelous, unlawful, obscene or abusive material or contain any malware or virus. You may not mislead us or any third-parties as to the origin of any comments and you are solely responsible for their accuracy.

We take no responsibility and assume no liability for any comments posted by you or any third-party.

Indemnification and Limitation of Liability

You agree to indemnify, defend and hold harmless Parkers Aquatics Ltd and our partner, suppliers, directors and employees from any claim or demand (including solicitors fees) made by any third-party due to or arising out of your breach of these Terms and Conditions or your violation of any law or the rights of a third-party.

We do not guarantee, represent or warrant that your use of our service will be uninterrupted, timely, secure or error free and we accept no liability for losses arising from delays or cancellations.

Complaints and Contact Information

Questions relating to these Terms and Conditions or complaints can be sent to us at: enquiries@parkersaquatic.com.